Odoo + Shopify integration

Try a connector first if Odoo runs on Odoo.sh or on-premise and your flows are standard: one store, one or two warehouses and simple taxes. Many listings for Odoo 19 cost a few hundred US dollars, sold per major version. Choose a custom integration on Odoo Online, where Apps Store modules cannot be installed, or when you run several stores or companies, need B2B pricing, or need a reconciliation report finance can sign off.

Yes, as an integration service that runs outside Odoo. Odoo Online cannot run custom modules or Odoo Apps Store modules, and Odoo includes external API access only in its Custom plan. The service receives Shopify webhooks, calls Odoo’s JSON-2 API (XML-RPC before version 19) and runs scheduled checks, so nothing is installed in Odoo.

Orders are pushed by Shopify webhooks and normally reach Odoo within seconds to a few minutes; stock flows back on stock moves or a short schedule. Shopify expects a response within five seconds, retries a failed delivery eight times over four hours and does not guarantee the order of events. We queue each webhook, answer at once, and process events by their timestamps.

We send Odoo’s free-to-use quantity, which is on-hand stock minus reservations, to Shopify’s available state at the matching location. Between checkout and import, Shopify has already moved sold units to committed. Each update carries the last quantity we read, a compare-and-swap check Shopify supports, so a push based on stale numbers fails and is recalculated instead of reselling those units. An idempotency key stops retries from applying twice.

Each Shopify variant SKU matches one Odoo variant’s Internal Reference, and both IDs are stored after the first match. Missing or duplicate SKUs stop that product with a clear error instead of guessing. Odoo attributes map to Shopify options, which Shopify caps per store, and a Shopify product holds up to 2,048 variants. Kits need a rule: sell the kit in Shopify and let an Odoo Kit bill of materials pick the components, or sync the components.

Shopify calculates tax at checkout, while Odoo computes it from its own tax setup. We map each Shopify tax line to an Odoo tax, respect whether prices include tax, and compare the Odoo total with Shopify’s. Discounts come from each line’s discount allocations and shipping becomes a delivery line. Orders that differ by even a cent are held for review.

A Shopify refund creates an Odoo credit note for the refunded lines and shipping, plus a return transfer when items come back to stock. An order canceled before shipment cancels the Odoo order and releases its reservation. Posted Odoo invoices are reversed with credit notes, never edited.

Yes. Each store maps to an Odoo company, sales team and warehouse. Shopify order names repeat across stores, so we key orders on the Shopify order ID plus the store. Turning on multi-company moves a Standard Odoo plan to Custom, products and contacts are shared across companies by default, and product cost is company-specific. Multi-store work typically takes two to three months rather than a few weeks.

Yes. Odoo 20 includes an MCP server, and Shopify offers an Anthropic-verified Claude connector with tools such as list-orders and get-inventory-levels. Each covers one system. When an assistant must trace an order from checkout to delivery, AIONDATA can build an MCP server that reads both through the sync’s mappings, with write actions limited and approved by a person.

Products, stock, orders, customers, fulfillment and refunds usually take a few weeks including testing on a Shopify development store and an Odoo staging branch or duplicate database. Several stores, multi-company rules, B2B pricing or payout reconciliation typically take two to three months. You get a written scope and timeline after a short discovery.