Odoo + Salesforce integration

Salesforce-to-Odoo actions such as order creation are event-driven and complete within seconds. Odoo 17 and later can send webhook notifications from automation rules, but they are sent once without retries, so we pair them with polling of changed records on a short schedule, typically every 5 to 15 minutes. The choice depends on whether you are on Odoo Online, Odoo.sh or self-hosted.

We map Salesforce fields to Odoo models and fields, including custom fields (x_ prefixed) and many2one relations such as pricelists and payment terms. Duplicates are prevented by storing the Odoo partner ID on the Salesforce Account and using a matching rule on VAT number or email domain for legacy records. Errors are logged with the Odoo exception text, retried where transient, and shown in a review list otherwise.

Yes. We can build a custom MCP server that wraps Odoo’s RPC API and the Salesforce API as tools, so an assistant can check stock, look up an account’s unpaid invoices and update the opportunity in a single conversation. Actions that modify data can be restricted or require approval.

A standard partner, product, pricelist, stock, order and invoice sync takes a few weeks including testing on a staging Odoo database. Heavily customised Odoo instances, multi-company setups or manufacturing-specific fields usually extend the work to two to three months.