Forward deployed engineering

Forward deployed engineering services for AI that has to run in production.

A forward deployed engineer (FDE) works inside your company, in your systems and your meetings, and builds AI through to production instead of handing over a recommendation. AIONDATA provides forward deployed engineers as a service to mid-size and growing companies, led from the San Francisco Bay Area with an engineering team in India.

Example: one engineer, pilot to production

Tell us the workflow that is stuck between pilot and production

A 20-minute call to see whether a scoping week makes sense. No preparation needed; bring the workflow and the systems it touches.

Please share the workflow and the systems involved—not credentials or customer records. We’ll agree the scope and next steps with you.

NVIDIA Inception

NVIDIA Inception member

Part of NVIDIA’s program for startups building with AI and accelerated computing.

About the program
Pravin BansalSravan Modugula

Bay Area roots. Enterprise experience.

Pravin’s experience includes Google and SmartBear. Sravan previously held leadership roles at JPMorgan Chase and First Republic Bank.

Meet the founders

San Francisco Bay Area, California

9110 Alcosta Blvd Ste H345, San Ramon, CA 94583

US-led delivery, with engineering in India. Supporting US and international organizations.
Prefer email? info@aiondata.io

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What's included

Discovery inside your systems

The first week is spent in your ERP, CRM, help desk and spreadsheets with the people who do the work, not in a workshop. It ends with a written workflow, the data it depends on and the metric the pilot has to move.

Integration and data plumbing

Order, customer, invoice and employee data moved reliably between SAP Business One, NetSuite, Business Central, Shopify, Magento, Salesforce, HubSpot, Paycor, BambooHR and QuickBooks, with replayable syncs and field mappings you keep.

Agents, MCP servers and evals

Assistants and agents on Claude, OpenAI or Copilot that read from your systems through MCP servers and write only behind approval gates, each measured by an evaluation suite built on your real cases before anyone relies on it.

Production hardening

Monitoring, audit logs, cost controls, rollback paths and runbooks, so the thing that worked in week four still works at month six when the model version changes or a vendor API moves.

Adoption with the people who use it

We sit with the order desk, the HR team or the support queue, redesign the step around the new tool, and stay until the old way has actually stopped. Software nobody uses is the failure we are paid to prevent.

Handover and a trained owner

Everything lives in your repositories and accounts. We name an internal owner, train them, document the system, and either step back or stay on as a fractional forward deployed engineer.

How we work

  1. 01

    Scope

    A one-week scoping engagement: we map the workflow, confirm system access and data, set the success metric and write a week-by-week pilot plan with a go or no-go at the end.

  2. 02

    Embed

    The forward deployed engineer joins your standups, repositories and channels. The first working version runs on real data by the end of week two; the rest of the pilot is evals, edge cases and users.

  3. 03

    Run

    The pilot becomes a production system: hardening, monitoring, approvals on every write, and the people who use it doing so daily while we watch the numbers with you.

  4. 04

    Hand over

    A trained owner on your side, documentation, runbooks and a list of the next workflows worth doing. Keep us on fractionally or not at all; the system does not depend on us.

Ways to engage

Start with the stage you need. Each one ends with something your team can use.

1 week, fixed price

Scoping week

Workflow mapping, access checks and a measured baseline, ending in a pilot plan you can take to any vendor, including us.

  • Written workflow and data map
  • Success metric with a measured baseline
  • Week-by-week pilot plan and estimate
  • Security and access checklist for your IT lead

6 weeks, fixed price

Six-week pilot

One workflow taken end to end on your real data inside your environment, with evals and users, ending in a go or no-go decision.

  • Working system in your repositories
  • Evaluation suite built on your cases
  • Users on it daily from week five
  • Go or no-go review with a production plan

Scoped per workflow

Production build

Hardening, integrations, monitoring and training for a pilot that passed, delivered under ISO 9001:2015 and CMMI Level 3 certified processes.

  • Approval gates, audit log and rollback
  • Integrations to your ERP, CRM and HR systems
  • Runbooks, monitoring and alerting
  • Training and a named internal owner

Month to month

Standing forward deployed engineer

A named engineer stays embedded for two to five days a week, working the next workflows on the list and keeping the first ones healthy.

  • Same engineer, same channels, same repositories
  • Roadmap of next workflows reviewed monthly
  • Model and vendor changes handled as they land
  • Scale up, down or stop month by month

The six-week pilot, week by week

Every pilot follows the same shape, so you know what you will see and when. The success metric is set in the scoping week and measured against a baseline before we write code.

  1. 1

    Week 1

    Baseline

    Access, data pull and the first evaluation cases from your real history; the success metric measured before we write code.

    You see: A one-page plan, the baseline number, and a channel where the engineer answers daily.

  2. 2

    Week 2

    First version

    A first working version on real data, read-only.

    You see: A demo on your own records, not a sample set.

  3. 3

    Week 3

    Evals

    The evaluation suite built out, with edge cases collected from the people who do the job.

    You see: An evaluation report: where it is right, where it is wrong, what we change.

  4. 4

    Week 4

    Approvals

    Integration writes behind approval gates, plus the security review pack.

    You see: Drafts appearing in your systems for one-click approval; a pack your IT lead can sign off.

  5. 5

    Week 5

    Users

    The people who do the job use it daily; the metric is measured against the baseline.

    You see: The number moving, or an honest explanation of why it is not.

  6. 6

    Week 6

    Handover

    Hardening, runbook, handover notes and the go or no-go review.

    You see: A production plan with scope and price, or a clean stop with everything documented.

Fixed price for the six weeks. Scope changes are written down and priced, never absorbed silently.

Forward deployed engineer, AI consultant, solutions engineer or staff augmentation?

The names overlap and the proposals look alike. The difference is who owns the result and where the work happens.

Forward deployed engineer, AI consultant, solutions engineer or staff augmentation?
QuestionForward deployed engineer (AIONDATA)AI consultantVendor solutions engineerStaff augmentationLab FDE (OpenAI, Anthropic)
Who they work forYou, on an outcome you definedYou, on a recommendationThe vendor, on adoption of its productYou, as extra handsThe lab, on adoption of its models
Where the work happensInside your systems, repositories and meetingsIn workshops and documentsIn demos and the vendor sandboxWherever your backlog points themInside your systems, for strategic accounts only
Owns production codeYes, until handoverRarelyNo; configuration and samplesYes, under your directionSometimes
Ends withA running system and a trained ownerA planA configured productWhatever got builtA reference deployment
Best whenA workflow is stuck between pilot and productionYou need a strategy or a decisionYou are buying that product anywayYou know exactly what to buildYou are a large strategic customer of that lab
How it is pricedFixed-price pilot, then scoped or monthlyDay rate or fixed feeBundled with the licenceHourly or monthly per personUsually part of a large commitment

Lab forward deployed engineers are real and excellent; they are also reserved for the largest accounts. Mid-size companies get the services version, which is what this page describes.

What we leave behind

Forward deployed engineering is judged by what still works after the engineer leaves. These are in every handover.

What we leave behind
DeliverableWhat it isWhy it matters
Evaluation suiteTest cases from your real history with expected results, run on every changeYou can change the model or the prompt and know within minutes whether it got worse
Code in your repositoriesMCP servers, sync services and agents committed to your accounts, with your CINo vendor lock-in and nothing to migrate when the engagement ends
Approval gates and audit logEvery write to a system of record goes through a rule or a person, and is loggedYour auditors and your IT lead can answer “what did the AI do” with a query
Runbook and monitoringWhat to check, what each alert means, what to do when a vendor API changesThe first incident is handled by your team, not by a ticket to us
A trained ownerOne named person on your side who has operated the system with us for weeksSomeone who can say no to the next request and yes to the right one
Next-workflows listThe three to five follow-on workflows we saw while embedded, ranked by returnThe second project starts from evidence, not a brainstorm

When you need a forward deployed engineer, and when you do not

Not every request should become a pilot. These are the usual cases and what we say in the first call.

When you need a forward deployed engineer, and when you do not
Your situationOur honest answer
A pilot worked in a demo but not on real data or with real usersYes. This is the case forward deployed engineering exists for.
The workflow crosses two or more systems and the integration is the hard partYes. Most of our engagements start here.
You have strong developers but no AI delivery experience yetA fractional forward deployed engineer alongside your team, plus technical training, rather than a full pilot.
Leadership needs a strategy and a budget before anything is builtStart with AI consulting; an engineer in your systems is premature.
You are configuring a product you have already bought, with no custom workflowUse the vendor’s implementation partner; we cost more than you need.
The process changes every month and nobody owns itNot yet. Appoint a process owner first; automating a moving target wastes the pilot.

Forward deployed engineering by niche

We work in mid-size and growing companies where the systems are SAP Business One, NetSuite, Shopify or Paycor rather than a custom platform, and where there is no AI team to hand the work to. Each niche shows the workflow we usually meet, the systems and the constraint, with an anonymised engagement where the client has confirmed one.

E-commerce and omnichannel brands

Brands selling on Shopify, Magento or Amazon with an ERP behind them run on exceptions: orders that fail to post, stock that drifts between channels, returns that need a person. A forward deployed engineer sits with the operations team, builds the sync and the exception-handling assistant against the real order flow, and stays until the morning order check is no longer someone’s job.

SAP Business One and Shopify integration
Systems we usually meet
Shopify, Magento, Amazon Seller Central, BigCommerce and ShipStation on the selling side; SAP Business One, NetSuite, Dynamics 365 Business Central or QuickBooks behind them; HubSpot or Zendesk for service.
The constraint
Peak-season volumes and partial API coverage. Writes to the ERP go behind approval rules, and every sync is replayable so a bad hour can be rerun instead of repaired by hand.

Wholesale distribution and light manufacturing

Distributors and small manufacturers live in the ERP and in email: purchase orders arrive as PDFs, pricing lives in spreadsheets, and the people who know the exceptions are at the sales desk or on the floor, not in IT. Our engineers work from the desk and the warehouse, turning document-driven steps into assistants with approval gates inside the ERP.

NetSuite integrations
Systems we usually meet
SAP Business One, NetSuite, Dynamics 365 Business Central, Acumatica, Epicor or Odoo; EDI and PDF purchase orders; Salesforce or HubSpot for the sales team.
The constraint
Pricing and credit rules that exist only in people’s heads. We write them down as checks before any order is created automatically, and the first weeks of drafts are approved one by one.

B2B software companies

Software companies meet the forward deployed engineering gap twice: inside the product, where an AI feature or an MCP server has to work on messy customer data, and after the sale, where each larger customer wants the product connected to its own systems. We supply the engineers for both, and can carry your badge with your customer when the deal needs it.

MCP server development
Systems we usually meet
Your product’s APIs and data model; customers’ ERPs and CRMs; Claude, OpenAI or Copilot as the assistant layer; PostgreSQL, Snowflake or BigQuery underneath.
The constraint
Multi-tenant data boundaries and the customer’s security review. Every tool exposed to a model is scoped per tenant and per user, logged, and covered by the evaluation suite your team runs on each release.

Professional services, staffing and HR-led businesses

Staffing agencies, accounting and consulting firms, and companies where HR and finance are the busiest desks run on repeated questions and documents: timesheets, onboarding packs, invoices, payroll queries. Forward deployed engineers build assistants over the HR and finance systems that answer from live data, with the personal fields designed out.

Paycor MCP server guide
Systems we usually meet
Paycor, BambooHR, Workday, ADP or Zoho People for HR; QuickBooks, Xero or Sage Intacct for finance; HubSpot or Salesforce; Microsoft Teams or Slack as the place people ask.
The constraint
Payroll and personal data. Assistants expose work fields only, with no path to pay, bank or identity data, and a test in the repository proves it on every change.

Practical use cases

Order exceptions between the store and the ERP

Failed Shopify or Magento orders, refunds and stock drift handled by a sync that replays and an assistant that drafts each fix from ERP and store data.

Morning reconciliation becomes an exceptions reviewSAP Business One and Shopify

Quote to order from PDFs and email

Customer purchase orders read, matched against items, prices and credit rules in NetSuite or Business Central, and queued as drafts for one-click approval.

Order entry becomes reviewNetSuite integrations

Support answers from your own systems

Agents in Zendesk, Freshdesk or Teams that answer order, invoice and account questions from live data through MCP servers, read-only and logged.

Fewer tickets escalated to operationsMCP server development

HR and payroll questions without exposing payroll

Headcount, start dates and manager lookups from Paycor or BambooHR with pay, bank and identity fields designed out, and a test that proves it.

HR answers in the channel, not by handPaycor MCP guide

Finance follow-ups from QuickBooks and Business Central

Overdue invoices, unapplied payments and month-end exceptions surfaced daily, with drafted follow-ups the controller approves.

Collections start the day the invoice is lateQuickBooks integrations

What forward deployed engineering is, and why it is suddenly everywhere

Forward deployed engineering started at Palantir, where engineers were sent to sit with customers and build on their data instead of waiting for requirements. In 2026 OpenAI, Anthropic, AWS and Google Cloud all run forward deployed engineering teams, and Deloitte launched a practice with the name. The reason is the same everywhere: AI demos are easy and production is hard, and the gap is closed by someone who understands the model, the customer’s systems and the customer’s people at the same time.

The lab teams serve the largest accounts. Everyone else gets the services version: forward deployed engineers as a service from a firm that embeds senior engineers in your company for a defined period, builds inside your environment, and leaves behind a running system and a trained owner. That is what AIONDATA offers on this page.

Forward deployed engineers as a service for mid-size companies

Our clients are mid-size and growing companies: consumer brands, distributors, software vendors, staffing and professional services firms, typically between fifty and a thousand people. They run on SAP Business One, NetSuite, Business Central, Shopify, HubSpot, Paycor or QuickBooks rather than a custom platform, and they do not have a machine learning team. Their AI projects stall for ordinary reasons: the data lives in three systems, the vendor API does not do the one thing the workflow needs, and nobody owns the last mile.

A forward deployed engineer is the owner of that last mile. They work in your repositories and your channels, build with the people who do the job, and measure the result against a baseline set before the first line of code. When the pilot passes, the same engineer takes it to production. When it does not, you get a written explanation and everything we built, and you stop.

Hire forward deployed engineers without building a team

Hiring a forward deployed engineer in the Bay Area is a long, expensive search for a role that barely existed two years ago, and most mid-size companies need the capability for a few workflows a year, not every day. Our standing engagement gives you a named engineer for two to five days a week, month to month, in your systems and your meetings, backed by our Noida team for the build work that benefits from more hands.

The code, the MCP servers, the evaluation suites and the documentation are yours from the first commit. We ask for one thing in return: an internal owner who works with us from week one, because the handover only works if someone on your side has operated the system with us.

How we keep client work confidential

Every engagement runs under an NDA and a master services agreement. We never name clients on this site; when we describe an engagement, it is by industry, size band and region only, with the details that could identify the client removed. Demos use synthetic or anonymised data; we never put customer records, credentials or personal data in a prompt, a screenshot or a sales call. If a card reads vaguer than you would like, that is deliberate, and a reference conversation under NDA can usually be arranged.

Why enterprises choose AIONDATA

A Bay Area lead on your time zone, with an engineering team in Noida for throughput and round-the-clock delivery

Fixed-price scoping week and six-week pilot with a go or no-go, so the first decision costs weeks, not quarters

Everything in your repositories and accounts from day one, so nothing has to be migrated when we leave

Evaluation before automation: no agent writes to a system of record until it has passed your cases

ISO 9001:2015 and CMMI Level 3 certified delivery processes; NVIDIA Inception program member

We run our own products in production (AION CRM, AION HRMS, SynergyOS), so “production” means the same thing to us as to you

Frequently asked questions

What is a forward deployed engineer?

A senior engineer placed inside a customer’s company to build and ship a system on the customer’s own data and infrastructure, instead of advising from outside or building in a vendor’s office. The term comes from Palantir; OpenAI, Anthropic, AWS and Google Cloud now run forward deployed engineering teams for their largest customers. AIONDATA provides the same role as a service to mid-size companies.

What does a forward deployed engineer actually do day to day?

Joins your standups and channels, reads your data, writes integration and agent code in your repositories, builds the evaluation cases with the people who do the job, reviews results with them, and handles the security and access questions from your IT lead. Much of the time goes to integration, evaluation and change management rather than the model itself.

How is this different from an AI consultant?

A consultant ends with a recommendation; a forward deployed engineer ends with a running system. We offer both: AI consulting when leadership needs a strategy or a decision, forward deployed engineering when a workflow is stuck between pilot and production. The scoping week tells you which one you need.

How is it different from a vendor’s solutions engineer?

A solutions engineer works for the vendor and succeeds when you adopt the vendor’s product. Our engineers work for you and succeed when your metric moves, whichever model or product gets you there. We integrate Claude, OpenAI, Copilot and open-weight models and have no licence to sell.

Is forward deployed engineering just staff augmentation with a new name?

Staff augmentation gives you a person to direct. Forward deployed engineering gives you an outcome: a defined workflow, a measured baseline, a fixed-price pilot and a go or no-go. The engineer brings the delivery method, the evaluation discipline and the integration patterns, not just hours.

Can we hire forward deployed engineers as a service without building our own team?

Yes. That is the standing engagement: a named engineer for two to five days a week, month to month, inside your systems. Most clients pair it with technical training so their own developers take over more of the work each quarter.

How much does forward deployed engineering cost?

The scoping week and the six-week pilot are fixed price and quoted after a short call; the production build is scoped per workflow and the standing engagement is a monthly fee set by days per week. We publish the structure rather than the numbers because the pilot price depends on how many systems are involved. Ask and you will have a written quote within days.

When should a company bring in a forward deployed engineer?

When a pilot has worked in a demo but not on real data; when the workflow crosses two or more systems; when a vendor’s product almost fits and the gap is integration; or when there is an AI mandate and no team to deliver it. If you need a strategy first, or you are only configuring a product you already bought, we will say so in the first call.

Do you only take AI projects?

Most engagements involve a model somewhere, but the work is usually integration first: syncing orders between a store and an ERP, reading purchase orders, connecting payroll to a chat tool. If the workflow is worth fixing and we can measure it, it qualifies.

How do your engineers work with our internal developers?

In your repositories, with your code review and your CI. Your developers see every commit, join the evaluation reviews and own the system at handover. We name an internal owner in the scoping week and treat their availability as a requirement, not a nice-to-have.

Which AI platforms and business systems do you work with?

Claude, OpenAI and Microsoft Copilot as the assistant layer, with open-weight models where data has to stay on your infrastructure; MCP servers for system access; SAP Business One, NetSuite, Dynamics 365 Business Central, Shopify, Magento, Salesforce, HubSpot, Paycor, BambooHR, Workday and QuickBooks as the systems we meet most. The integration library lists the rest.

Which industries do you work in?

Mid-size companies in e-commerce and omnichannel retail, wholesale distribution and light manufacturing, B2B software, and professional services, staffing and HR-led businesses. Our founders also bring banking and wealth management experience from JPMorgan Chase and First Republic Bank, but the niches above are where we focus our forward deployed engineering work.

Do your engineers work on site or remotely?

On site in the San Francisco Bay Area and remotely across US time zones, with the lead engineer available in your working hours. The Noida team works through your evening, which is how a fix requested at five o’clock is often in the repository by morning.

Who owns the code and the intellectual property?

You do. Everything we build for you is committed to your repositories and runs in your accounts, and the master services agreement assigns it to you. We keep only the generic patterns we bring to every client.

Tell us the workflow that is stuck between pilot and production

The enquiry form is at the top of this page. Tell us the workflow and the systems involved.

Go to the enquiry form