Application and integration support
Investigate GP behavior and integration failures in a defined scope, with a named escalation route.
Microsoft Dynamics GP support
Dynamics GP support. Keep finance moving.
Your next month-end close still needs dependable imports, reports and reconciled records. AIONDATA helps support Dynamics GP and the finance workflows around it while you prepare for what comes next.
Support what matters. Improve what comes next.
The business you already run
OrdersInventoryFinance
Your system of recordDynamics GPBusiness rules · Data · Customizations
A defined engineering scopeApplication + integrations + operating knowledge
Maintain Connect Improve
Start with the workflow. Choose the change.
Start with the problem
Tell us what has
become difficult.
A recurring error. A failed integration. An application only one person understood. Tell us where the work gets stuck.
Your system and the workflowYour version, if you know itWhat you need to happen next
We’ll confirm fit, access requirements and scope before proposing work. Please do not include credentials or customer records.
info@aiondata.ioDiscuss Dynamics GP
You do not need all the technical details to start.
01 / Keep the business moving
A support deadline does not pause the finance team.
Transactions still need to reach the ledger. Imports need to be checked. Someone needs to understand what happened when a batch fails halfway through.
We trace the process from the source transaction to its destination, review the installed integration tooling and agree who owns the exception. The result is a defined improvement project and clearer ongoing support responsibilities.
Transaction import reliability
Review mappings, validation and duplicate handling so a failed import can be diagnosed and recovered deliberately.
Reporting and reconciliation
Make the handoff between source records, GP and downstream reports visible to the finance owner.
Transition preparation
Document integration dependencies, customizations and data requirements before choosing the next ERP path.
02 / Make the improvement concrete
A failed import needs a clear next action.
Consider a transaction held because an account mapping is missing. Finance needs the validation reason, the source reference and a way to check whether anything has already been created before retrying.
Explore the three steps. This is an illustrative workflow, not a production demo or a promise of compatibility with every release.
AI is optional. Ownership is essential.An assistant could help explain an exception. Validation, permissions and the decision to change a record still need explicit controls.
Workflow walkthroughIllustration
Source transactionGP transaction
Example import / BATCH-204Validation hold
An account mapping is missing.
The import is held for review. Finance can see the source transaction and the validation reason instead of repeating the entire batch.
- Source reference: identified
- Account mapping: missing
- Import: held for review
Synthetic example. No live Dynamics GP connection or customer results. Actual behavior depends on your release, interfaces and agreed scope.
Built around your environment
The details make
the difference.
Use the installed business-logic path
We review the GP version and integration tools, including eConnect or Integration Manager where applicable. Arbitrary database writes are not a substitute for application validation.
Treat retry as a financial control
Check transaction identity and partial completion before repeating an import. Define what is safe to retry and when finance needs to review an exception.
Reconcile before calling it complete
The success signal is the destination record and its agreed reconciliation checks. Logs, source references and an operating runbook make the result reviewable.
03 / A concrete first step
Know what to fix.
Before the larger commitment.
The System Continuity Assessment gives you a written view of the environment, one priority workflow and the options worth considering.
A paid, defined engagement. We agree the scope, fixed fee and access requirements before work begins. Implementation and care are scoped separately.
Discuss an assessmentYour assessment deliverables
01
Your environment, understood
Application release, hosting, customizations, interfaces and critical dependencies.
02
One workflow, traced
Where work becomes manual, which handoffs fail and who needs to resolve them.
03
Responsibilities, made clear
What your team, AIONDATA and existing vendors would each own.
04
A next step you can evaluate
Prioritized findings, options and a scoped recommendation for the next phase.
04 / Clear responsibilities
Support you can
define and hand over.
After the assessment, choose a focused improvement project or an ongoing care agreement. Covered systems, working hours, response targets and escalation belong in writing.
The agreed engineering work
Application and integration issues, scoped customizations, tests, monitoring and operating documentation.
Business decisions and approvals
Application ownership, access decisions, accounting rules, change acceptance and named process owners.
Vendor and platform dependencies
Licenses, manufacturer patches, hosted services and specialist obligations retained under their agreements.
Independent engineering support does not extend the manufacturer’s lifecycle. A discontinued hosted service may require export and transition rather than continued operation.
Keep exploring
The next useful page.
Before we begin
Questions worth
asking.
Can you help with failed GP imports?
Yes. We review the source data, mappings, installed integration tool and error behavior. The repair scope includes validation, duplicate handling and reconciliation appropriate to the transaction, rather than simply replaying every failed batch.
Is Dynamics GP already unsupported?
Not as a blanket product statement. Microsoft’s announcement sets product support and updates through 31 December 2029 and security patches through 30 April 2031. Older installed releases and related software need separate checks.
Do you support eConnect and Integration Manager?
We can assess workflows using those tools and scope integration work for the installed version and configuration. Availability, licensing and the operations supported by a particular adapter must be checked in the customer environment.
Can you work with our accountant or existing partner?
Yes. Finance retains ownership of accounting decisions and approvals. We agree the engineering scope, access, change windows and escalation responsibilities with the application owner and existing providers.
Are payroll, tax and statutory updates included?
They are not automatically included. Those responsibilities, vendor entitlements and any specialist dependencies must be explicitly established in the agreement. Application support does not imply unlimited regulatory or payroll coverage.
Can an improvement survive a future ERP migration?
Some surrounding components and operating knowledge can be reused, but destination mappings and business rules may change. We document the boundaries so the next project can assess reuse honestly rather than promising a migration-proof integration.
How does ongoing care work?
After reviewing the environment, we define covered applications and integrations, reserved capacity, working hours, response targets and escalation. Larger improvements and a future migration are scoped separately.
Start where you are
One system.
One useful next step.
Bring the problem. We’ll work through the options with you.
Product references · checked 13 October 2026Microsoft: Dynamics GP support announcement Microsoft: Dynamics GP developer tools
AIONDATA provides independent engineering services. Product names identify the systems discussed and do not imply vendor endorsement.