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BigCommerce is a SaaS commerce platform serving B2C and B2B merchants that want an open, API-first storefront without managing hosting. Companies integrate BigCommerce to automate order flow into ERP and fulfillment, maintain accurate inventory and pricing from back-office systems, and unify customer data across CRM and support. AIONDATA builds on the BigCommerce Store Management REST APIs, the GraphQL Storefront and Admin APIs, and webhooks.
We use the BigCommerce Store Management REST APIs (Orders, Catalog, Customers, Price Lists, Inventory), the Admin GraphQL API where it is more efficient, and webhooks for events such as store/order/created and store/product/inventory/updated. For B2B Edition clients we also work with the B2B Edition APIs.
We map ERP warehouses to BigCommerce inventory locations and push available-to-sell quantities on change or on a short schedule. Reserved and committed stock rules are applied on the ERP side so BigCommerce only ever shows what can actually be sold.
Yes. AIONDATA can expose BigCommerce to AI agents through a custom MCP server that provides read and, where approved, write tools over orders, products and customers. This is useful for support copilots and internal operations assistants that need live store data.
Both, depending on need. Most ERP and CRM syncs run as an external service authenticated with a store API account. When merchants want an installable, multi-store experience we build a BigCommerce app using OAuth and the App Extensions framework.
Tell us the other system and what needs to flow between them. You'll get an honest scope and timeline.