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Slack is the team messaging platform where many companies coordinate sales, operations and support work. Companies integrate Slack to receive alerts and approvals from ERP, CRM and support systems where people already work, and to let staff query or update business data through bots and slash commands. AIONDATA builds on the Slack Web API, Events API, Block Kit, slash commands and Workflow Builder, delivered as custom Slack apps.
Ready-to-scope pairs with Slack on one side.
We build custom Slack apps using the Slack Web API for posting and updating messages, the Events API for reacting to mentions and messages, and Block Kit for interactive approvals and forms. Apps run on your infrastructure, use granular OAuth scopes, and verify Slack request signatures.
Yes. Common patterns include slash commands such as /order 12345 that fetch ERP data, notification channels for exceptions, and approval workflows that update the source system. We design these so every action is audited and permissions mirror the underlying system.
Yes, in both directions. AIONDATA can expose Slack to AI agents through a custom MCP server so agents can read context from channels and post updates, and we can also deploy an AI assistant inside Slack that uses MCP servers for your ERP, CRM and support systems to answer questions with live data.
Yes. We support Enterprise Grid org-level apps, workspace-specific installs, and data residency or retention constraints. Sensitive data is summarized rather than dumped into channels, and message content is only stored where your compliance policy allows.
Tell us the other system and what needs to flow between them. You'll get an honest scope and timeline.